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How CaptivateIQ improved lead quality with RevSure paid-search analytics

When a paid-search spike turned out to be junk traffic from Google's expanded match, CaptivateIQ used RevSure's paid-search analytics to isolate the source, prune the keywords, and clean lead flow in hours.

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About CaptivateIQ
Industry
FinTech · sales-performance management
Company size
Mid-market
Use case
Paid-search lead quality
Leader
Vivien Tsui
Head of Marketing Operations

CaptivateIQ builds modern sales-commission and compensation software used by mid-market and enterprise revenue teams.

Tools used
RevSure paid-search analytics
The customer view
Last month we spotted a spike in demo requests that needed immediate investigation across campaigns and sources.
Vivien TsuiHead of Marketing Operations, CaptivateIQ
Within hours
Detected a paid-search spam wave the old stack would have missed for a week
Cleaner pipeline
Spam pruned and match controls re-tuned without losing real leads
The challenge

A sudden spike in demo requests was flagged as suspicious. Vivien's team needed to trace the anomaly across campaigns, sources, and intent signals to understand the root cause and its impact on lead quality.

What RevSure did

Using RevSure's paid-search analytics, the team identified that Google's new AI-driven search expansion had broadened match types to semantically related queries. That expansion was driving irrelevant traffic and junk leads.

RevSure's diagnostics let them isolate the source, prune ineffective keywords, and optimize match controls before the spend kept compounding.

We spotted a spike in demo requests being disqualified as spam and traced it back to Google Paid Search. Using RevSure AI, we traced the pattern to Google Paid Search, specifically queries with alternate spellings of our brand.
Vivien Tsui
Vivien TsuiHead of Marketing Operations, CaptivateIQ
The outcome

Spam submissions dropped measurably and the signal-to-noise ratio in lead flow improved, strengthening data integrity for downstream attribution and pipeline forecasting.

Vivien Tsui
We spotted a spike in demo requests being disqualified as spam and traced it back to Google Paid Search. Using RevSure AI, we traced the pattern to Google Paid Search, specifically queries with alternate spellings of our brand.
Vivien Tsui
Head of Marketing Operations, CaptivateIQ
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